iFreelance

Russell Tulloch

The next best is never good enough, perfection is awesome!
Category:
Administrative Support
Bulk Mailing, Customer Response, Data Entry, Office Management, Order Processing
Industries:
Retail, Wholesale, Healthcare, Pharmaceuticals, Life Sciences, Biotechnology, Other
Experience:
11 - 15 years
Location:
Kingston, Other  Jamaica
Employees:
1
Work Onsite:
No
Description:
I have a BBA in Human Resource Management and Finance and Banking but I have worked mainly in Customer Service, Data Entry and Administration for over 10 years and consider myself an expert in resolving basic and complex problems that customers have, within the parameters of what the company I work for will allow.

I am also an expert at customer retention especially when dealing with irate customers. The key though is to go above and beyond for your customer which allows me 99.9% of the time to retain their business.

I previously worked at ACS Xerox (providing services for CVS Caremark) and Accent Marketing (providing services for BJ's Wholesale Club), which are companies based in the United States.

I provided mainly Customer Support to these clients through inbound and outbound call handling, chat support and email handling and I also provided Data Entry functions for these clients.

I am a focused individual who has achieved all I have set out to do so far but I have much further to go.

I always give my best in everything I do and a professional demeanor is always an important characteristic which means perfection is the key.  

My Skills:  * Inbound/Outbound Phone Support  * Email Handling  * Chat Support and Ticket Handling  * Back Office Support * Data Entry * Social Media Support  * Onboarding new hires  * Typing Skills 52 wpm

Profile Data

Service Rating:
not yet rated
Views:
646
Bids:
0
Projects Awarded:
Skills:
Microsoft Excel
   
7
Microsoft Word
   
10
Microsoft Power ...
   
10
Social Media Man...
   
10
Typing
   
10

Contact Info

Phone:
5619486098
Short URL:

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