iFreelance

Melissa Zepp

writing done right, the first time!
Category:
Writing / Editing / Translation
Academic Writing/Editing, Article Writing/Editing, Technical Writing/Editing
Industries:
Information Technology, Software, Hardware, Electronics, Consulting, Legal, Engineering, Accounting, Other, Education, Healthcare, Pharmaceuticals, Life Sciences, Biotechnology, Other
Experience:
11 - 15 years
Location:
North Lauderdale, Florida  United States
Employees:
1
Work Onsite:
Yes
Description:
I offer customized technical writing and business writing of all kinds including business letters, presentations in PowerPoint, manuals, job aids, training demos and simulations, and technical diagrams done in Microsoft Visio.  I also offer online help writing using Adobe RoboHelp, which outputs to HTML. If you need curriculum writing, I can do that, as well, having taught five years as a middle school English and computer teacher and having taught English composition at college level.  I have also designed curriculum for teaching electronic medical records to nurses. I have 13 years of experience in technical writing and business writing as well as my Master of Science in English / Technical Writing with honors from Utah State University.  I have my Bachelor of Science in English Education from Florida International University in Miami, where I attended on full academic scholarship. I operate my career from a "How can I help you?" perspective.  I believe in working with my customer and making my customer's vision come to life.
Portfolio:
  • NetMeeting Job Aid

    This was a job aid I created for Microsoft NetMeeting.

  • Scanning Application Guide

    This was a manual I designed and wrote for an in-house application for ANC - Alamo National Car, which was at the time the parent company of Alamo and... Read more

  • Weekly Data Capture Report

    This document details how managers could capture sales data for a weekly report that would be put into Excel for an incentive program.

  • Damage Recovery Examiner Procedures

    I wrote this manual for Damage Recovery Examiners, who are the first to see the paperwork that comes in when customers crash rental cars. This detail... Read more

  • Online Help

    This document contains screen captures of an online help application I created from scratch for an in-house American Express application. I created t... Read more

View Portfolio (5)

Profile Data

Service Rating:
not yet rated
Views:
1,174
Bids:
0
Projects Awarded:
Skills:
Microsoft PowerPoint
   
10
Adobe Captivate
   
10
Microsoft Visio
   
10
Microsoft Word
   
10
Technical Writing
   
10
Curriculum Writing
   
10
Microsoft Excel
   
10
Graphic Design
   
10
Adobe RoboHelp
   
10
Adobe FrameMaker
   
10
Verifications:

Contact Info

Short URL:

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