iFreelance

Customer Service Agent l
Estimated Budget:
Between $2,500 and $4,999
Category:
Administrative Support
Subcategory:
Customer Response
Description:
We are looking for Customer Service Agent. This is for a 3-month contract opportunity that will give you valuable experience to enhance your career. As a Customer Service Agent you will perform routine clerical and administrative functions such as answering inbound calls and entering service requests in to the database. The ideal candidate is able to multi-task and has exceptional time management skills.

Responsibilities for this position include:

•Respond daily to 80+ calls in an inbound call center
•Field calls from customers to connect them with service specialists who will solve their problems
•Handle product orders and credit inquiries from hospitality industry customers and internal sales representatives
•Achieve target goals for monthly call quality, daily attendance and punctuality and daily and monthly statistical objectives utilizing good time management skills

Qualifications:

•1-3 Years’ experience in a Data Entry, Clerical or Customer Service function
•Ability to work at a fast pace, juggling many tasks
•Analytical skills/background
•High attention to detail
•Minimum of HS Diploma
Announcements:
Work Onsite:
Yes
Bidder Location:
United States

Bidding Details

Ends:
9/21/17 6:51 AM PDT
Remaining:
0 minutes
Began:
9/21/17 9:12 AM PDT
Bids:
Sealed:
Yes
Awards:
None Issued
Bid #
Status

Project Employer

mediateam

Location:
Ohio, United States
Rating:
   
0
Projects Posted:
1

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