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Frequently Asked Questions
How do I deactivate my profile?
Of course, we don't want you to deactivate your profile, but sometimes it is necessary. However, if you do choose to deactivate, please remember that you can reactivate at any point in the future. If there is anything we can do to improve our service, or if you would like to offer us an explanation regarding your decision to deactivate, please contact us. We are always working to improve our service and would appreciate your feedback.

To deactivate your profile, please follow these steps:

  • Login.
  • Open "My Profiles" by clicking the corresponding link on the main menu.
  • Select the profile you want to modify by clicking its title.
  • From the "Options" menu, click the "Deactivate Profile" menu item.
  • Follow the remaining steps presented by the website.
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