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Wesam El-Halawani
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3046
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Contact Info
Training / Education
  • Business Writing
  • Conflict Management
  • Corporate Communication
  • Customer Service Training
  • Diversity Training
  • Financial Management
  • Human Resource Training
  • Leadership Development
  • Management Training
  • Memory Training
  • Presentation Skills
  • Professional Development
  • Programming Languages/Tools
  • Project Management Training
  • Sales Training
  • Self Improvement
  • Stress Management
  • Team Building
  • Time Management
Skill Expertise
Facilitation
 10.0
Presentation
 10.0
Persuasion
 10.0
Adult learning
 10.0
Motivation
 10.0
Coaching and Mentoring
 10.0
Public Speaking
 9.0
Course design and development
 9.0
Sales Management
 10.0
Leadership
 9.0
Skill Rating:
 9.7
10 skills
Service Rating:
not yet rated
Location: Ottawa, ON  Canada
Work Onsite: Yes
Experience: 11 - 15 years
Employees: 1
Minimum Rate: $80 / hour
Service Description:
During the past 12 plus years of extensive business experience, I closely worked with various organizations that specialize in different industries (telecommunications, banking and finance, health care, pharmaceutical ,FMCG, retail, oil and gas, NGO, etc) where I helped them develop their businesses through their people.

Being an expert in the business development through developing talent from within the organization, I conducted complete learning and development packages, that have addressed the main five aspects of talent / skills development: analysis, design, deliver, measure and continually improve learning interactions.

Examples of in-house development projects I have successfully conducted:

- Emotional Intelligence, in work and business life;
- Situational leadership;
- Leading competitive teams;
- Need satisfaction based selling;
- Customer Experience & Service quality initiatives;
- Customer service and customer care projects;
- Account selling;
- Selling in retail business sectors;
- Team building and team work initiatives;
- Coaching, mentoring and motivating teams;
- Creating service oriented teams;
- Re-building and reformulating organizations to customer service oriented  
 organizations;
- Performance Measurement & Behavioral based performance;
- Recruiting the right talent, developing the needed caliber, producing the perfect fit employees.
- The missing factor in project management;
- Personal development & interpersonal skills projects.
- Priorities and Task management.

Industries I worked with:

- Pharmaceutical;
- Retail;
- Management consultancies;
- Manufacturing (Gold, Cables);
- FMCG;
- Banking and Finance;
- Telecommunication;
- Agriculture

In all my work conducted before, I always focused on the results that the client needs to see, touch and feel by the end of the experience. To achieve that, i use a fastidious process to gather as much information on the client as possible at the early stages of our interaction. The results are always stunning.

I look to serve you in the near future.
Industry Experience:
Consumer Goods, Consumer Services, Financial Services, Banks, Credit Unions, Retail, Wholesale, Healthcare, Pharmaceuticals, Life Sciences, Biotechnology, Telecommunications
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