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Frequently Asked Questions
General
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How is iFreelance.com different from other freelance websites?
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What is the policy on public project discussions?
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How do I modify my user information?
How do I modify my login name or password?
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What is a Featured Project?
What is a Featured Service Provider?
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What are the Customer Support hours of operation?
Buyer
How does iFreelance.com help me find service providers for my project?
How do I contact a service provider I am interested in hiring?
How much will it cost me to use iFreelance.com?
Profile Related
How do I modify my profile?
How do I modify my profile's photo and logo?
Project Related
How do I post a project?
How do I modify my project?
How do I upgrade my project to a Featured Listing?
How do I invite a provider to bid on my project?
How do I add an attachment to my project?
How do I extend my project's bidding phase?
How do I make an announcement to my project's bidders?
How do I discuss the details of a bid with its provider?
How do I issue an award for my project?
How do I retract an award I have already issued?
How do I pay the service provider that has accepted my project award?
How do I use the project workspace?
How do I review a service provider?
How do I cancel my project?
How do I keep track of my projects?
How do I modify my project's listing category?
How do I modify my project's listing subcategory?
Provider
How does iFreelance.com help me find work and earn money?
How do buyers contact me?
How do I cancel my account?
Profile Related
How do I post my profile?
How do I modify my profile?
How do I create my portfolio?
How do I modify my profile's photo and logo?
How do I upgrade my profile to a Featured Listing?
How do I access my Marketing Tools?
How do I access my Performance Tools?
How much will it cost for me to use iFreelance.com?
How do I modify which contact fields are displayed on my profile?
How do I modify my profile's alert settings?
How do I modify my profile's membership level?
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How do I modify my membership payment method?
How do I modify my profile's listing category?
How do I modify my profile's listing subcategories?
Why can't my profile be listed in multiple primary categories?
How do I deactivate my profile?
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Project Related
How do I ask the buyer a question before submitting my bid?
How do I submit my bid for a project?
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How do I discuss the details of my bid with the project's buyer?
How do I add an attachment to my bid?
How do I seal my bid?
How do I retract my bid?
How do I receive payments from buyers?
How do I use the project workspace?
How do I review a buyer?
How do I submit a winning bid?
How do I keep track of my projects?
How will I be notified when new projects come online?
How will I know when a project has been awarded to me?
Troubleshooting
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After I register and/or login, I am taken back to the login page. What should I do?
I am not receiving any email from iFreelance.com. What should I do?
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